Setting appropriate expectations upfront is the cornerstone of a successful relationship.

I expect my advisor to . . .

  • be well-informed in financial planning and investing
  • make recommendations based on my needs and objectives
  • operate with the objective of enhancing my financial well-being
  • be accessible and to provide prompt, courteous service
  • communicate information in an understandable manner
  • inform me of all fees and commissions associated with any investment or service
  • project reasonable results
  • complete transactions in a timely fashion
  • keep my financial situation confidential

We expect our clients to . . .

  • feel comfortable discussing needs, objectives and expectations
  • be forthright about their current financial situation
  • inform us of changes in financial or personal circumstances
  • meet with us to review and possibly revise financial strategies
  • read and review account statements and call with questions
  • understand that all investments have risk
  • contact us with any questions or need for further clarification